Pack Behavior

The best way to cement your next budget is to have a pack of dogs running loose in your community. There is an interesting dynamic that exists where two or more dogs begin hanging out together on a regular basis. As the pack grows, the pack takes on more confidence. As the confidence in a pack grows, it risks becoming more aggressive. It only takes one dog to turn aggressive in any situation to trigger the remaining dogs to become vicious.

It takes a few incidents of vicious dogs running loose for a community to gain an appreciation for their local Animal Control department. Add in a few fatalities and you can even gain new equipment, like tranquilizer guns and traps, for your Animal Control Officers.

Down through the years, we have witnessed humans taking on pack behavior. We see it in looting, protests, and in our youth. Given the increase in human hostility, you can be thankful for the Police Officers who protect us. Oops, didn’t we go through a period of defunding our Police? Boy was that stupid.

Just a few minutes into our nightly news programming to see that humanity has lost its ability of self-control. With fewer people being held accountable, more people are manifesting their rage in public.

If you have read any of my earlier blogs, you know that I think social media is going to be our downfall. Social media tends to wind us up and then is used to direct people to locations to let loose their rage. It seems that the intelligence of any crowd is determined by the dumbest person in the crowd. That is the person who acts out and triggers the rest of the crowd to become a mass of stupidity.

You can always predict one of these pending acts of stupidity when you see people wearing face masks. No longer are the face masks needed for COVID, but are now needed to protect the identity of someone preparing to do something majorly stupid. Why else would that gather with other like-minded people?

You can witness the parenting of children when you see flash mobs robbing stores or attacking people by our youth. A recent incident of ten children, between 13 and 17 years of age, killing a schoolmate over some stupid thing. Parents have given up their parenting responsibility to the schools that are really doing a poor job. In fact, the schools are exacerbating the problem. Instead of teaching our children life skills, they are taught to become outraged over preferred pronouns.

Animal Control officers have vast experience in handling dog packs. The trick is to break up the pack and drive the animals home where they can deal with their owners. The Police could learn from Animal Control when humans are the plague of our communities.

Dealing with pack behavior

I’ve always felt that using paintball guns using a mixture of pepper, skunk oil, and dye-pack ink would ensure that the pepper would stop their activity, the skunk oil would make them rethink their pack behavior, and the dye would evidence the animal’s involvement of being caught “in the act.” If this method became effective for Animal Control Officers, Police could later adopt it for their own use.

June 26, 2022November 28, 2022

The Problem with Long-term Dogs

With the advent of the No Kill Movement, animal shelters began holding animals much longer so as to facilitate positive outcomes. Animals were no longer kept for days or weeks but held for months or years. We began to see new dynamics arise within our walls.

Animals do not respond to long-term confinement the same. Some accepted their fate, but others did not. We had to begin wondering if the decisions to hold an animal were in the animal’s best interest. We called it, “cage crazy” when an animal becomes more aggressive the longer that we hold the animal.

Cage crazy comes in many varies. In Roanoke, we witnessed several dogs acting aggressive toward our staff but were gentle toward a couple of volunteers who walked them. The dogs were too aggressive for adoption. The decision to euthanize the dogs created an outcry from the volunteers. Our decision to euthanize the dogs was a good decision, but our mistake was not videotaping the dogs to support that decision.

The pressure to hold dogs, even aggressive dogs, forces animal shelters to make bad decisions. Those bad decisions put animal shelter employees at risk when public safety should be our primary focus. When shelter staff can no longer safely interact with an animal, the quality of care for that animal is greatly diminished and we have to ask ourselves if we are providing humane care.

The decision to hold an animal should be based on a shelter’s ability to meet the needs of that animal and insure the safety of its staff. The decision should not be made so as to keep a couple of volunteers happy. We need to keep reminding ourselves that the primary mission of an animal shelter is to protect the community. When animal shelters switch their priority to insuring that every animal gets adopted, it then places its community at risk.

I have mentioned previously that in Virginia, it became so common for shelters to lie to potential adopters about an animal’s past behavior that the Commonwealth had to create a law that prohibited lying. Shelters were willing to give up their integrity so as to claim that they were a No-Kill Organization. The fact is, that it was actually better for potential pet owners to avoid getting their pet from an animal shelter in Virginia because you couldn’t trust what they told you. On top of that, the adopters were criticized on social media for returning the aggressive animal back to the shelter.

The fact is, that few shelters know the past history of an animal. The people who know are the ones that turned in their pet as a stray. If animal shelters decide to commit to long holding times for animals, then they must be willing to share what little knowledge that they have gained about the animal. Many jurisdictions have created Pet Lemon Laws that protect an adopter from purchasing a pet from their shelter. We have learned that what people imagine in their minds as to what it is like to be a pet owner often doesn’t meet the reality of bringing a pet home.

In recent years, animal shelters were sued because they thought it was more important to adopt an animal than to keep the children in a family safe. Being truthful about an animal should be an animal shelter’s only option.

September 20, 2021September 20, 2021

What is it like being an Animal Services Director?

Most people would think that the job of being an Animal Services Director is a day filled with playing with pets. In reality, the job is about preparing for worst-case scenarios:

Owner surrendered Pets:

Due to shelter overcrowding, many shelters make the decision to euthanize owner-surrendered pets upon intake. This is a big mistake because family fights might lead the most ignorant member of the family (usually the husband) to surrender the family’s pet out of anger. Usually one of the reasonable family members will go to the shelter to reclaim the pet. Animal shelters should provide a two or three hold so as to not be faced with telling the family that their pet is dead.

Drop Dead Dates:

After “hounding” a pet owner to reclaiming their pet, many shelters will issue a deadline as to the last day that the owner can reclaim their pet. It has been my experience that pet owners do not under deadlines and I have had many pet owners coming to reclaim their pet two or three days after being given a deadline. It is usually a good idea to NOT hold firm to your own deadlines.

Potentially Dangerous Dogs:

Most animal shelter volunteers think that the primary purpose of an animal shelter is adopting dogs. The primary purpose of an animal shelter is to protect the community. Shelter staff and volunteers frequently fight over the adoptability of a particular animal. My motto is that it is better to have a volunteer mad at me than explaining why I adopted a dangerous animal into a family with children. Public safety should always come first. Trust me, I have worked with plenty of volunteers that don’t understand that. It is not uncommon for your own staff to side with the volunteers because they fear social fallout.

Working with Rescue Groups:

A rescue group can be the best thing that ever happens to an animal shelter. It can also be the worst. When working with a rescue group, maintain constant vigilance over the group to make sure that they are acting responsibly and are maintaining the correct numbers of animals. Our seizure of nearly 700 cats in Florida is evidence of a group that had gotten sorely out of control.

Always tell the truth:

In my career, I have only lied once, by omission. There are a lot of anti-vaccine pet owners. I came across one in Portland Oregon that refused to allow his pet to be vaccinated for rabies. Our ordinance required that dogs and cats had to have a current rabies vaccination prior to being reclaimed by the owner. Fortunately, like every ordinance, after the stray holding time, his animal became the property of our county. Once the animal became our animal, I vaccinated it and called the owner to come to reclaim his dog. I let him believe that I had let him win. If he had asked me straight out, I would have told him what I had done. Of course, we didn’t give him a copy of his rabies vaccination certificate, but the record was in our system. Integrity is one of the most important traits that we must keep.

Always hold the line:

In our business, we are under constant pressure to surrender some of our integrity or put the public at risk. You have to be prepared to lose your job over your beliefs. Being fired isn’t the worst thing that can happen to you; giving up some of your integrity is.

At the time, I didn’t feel that getting fired was a badge of honor; but in reflection, getting fired was the best thing that ever happened to me. I have been fired a few times:

- I was first fired over disputing a citation quota system demanded by our Finance Director.
- I was laid off when the Department Director was looking to fill slots for his friends in the Sanitation Department. Boy was that a big mistake.
- I was fired when a single long-term employee refused to accept that opening the shelter to rescue groups and volunteers was the next step in the shelter’s evolution. The Board of Directors didn’t want to impinge on the long relationship that they had had with this employee.
- And finally, I was fired because my Board of Directors could not face the social media surrounding the euthanizing of two dangerous pitbulls that the volunteers insisted should be adopted.

Being an Animal Services Director is more than just preparing for the worst-case scenario, but it is about doing the right thing.

February 27, 2021

Who Do You Serve?

One of the greatest challenges that you’ll face is the constant question as to who do you serve? Many people getting into the animal welfare profession will tell you that they are “here for the animals.” That is a noble cause, but are animals all that you serve?

When you start your job, you are going to find competing demands as to who you serve. You’ll have to have some loyalty to the bureaucrats who hired you, after all that in addition to the salary that they pay you, they control the purse stings for your organization. You will find it critical to your cause to quickly respond to commission or council members. Having friendly folks on your commission/council will be advantageous at budget time. I had a County Manager in Florida who wanted to drastically cut our budget; fortunately we have several “friends” on the Commission who stopped him and in the end our budget was increased.

Do not forget that you have your community to serve. Don’t worry, there will be plenty of them to remind you that they pay your salary. No matter how demanding that they can become, they are your primary responsibility. Every thing that we do much insure the safety of your community.

Your volunteers may expect that they become your primary focus. In Virginia we had volunteers that wanted to “drive the boat.” They wanted animals to supersede our mission to keep our community safe. They were very vocal in our community. In previous posts, you will see that this was a problem for many shelters in Virginia. Too many shelters gave in to the forces that wanted them to adopt potentially dangerous dogs. Many of them later faced lawsuits for failing in their duties to protect the public.

Above all else, you have to serve yourself. You have to protect your personal and professional integrity and that of your organization. I got into a lot of hot water with my Board because they didn’t like condescension caused by volunteers not getting their way. Sometimes even your Board of Directors forget who they are supposed to serve. You must be willing to risk your job in order to keep your community safe.

The most important factor in your career is to constantly maintain the balance to those who you serve. “Be true to thy own self.”

December 18, 2020December 18, 2020

Getting into their Heads

As animal control professionals, we spend a lot of time trying to get into the heads of the animals that we are preparing for adoption. When we are not inside the heads of animals, we are inside the heads of their previous owner. All of this “head time” frequently leads us down the wrong path. We often mistake signs of behavior problems to incidents of abuse. It is much easier to excuse an animal’s behavior, if we wish to believe that the animal was abused.

Claiming an animal is abused frequently helps us on the adoption front whether or not the animal was actually abused; the animal could simply be stubborn. A prospective adopter would be more willing to accept an abused animal into their household than accept a stubborn one. We live in a society in which people are in constant search for public praise, so posting to social media that they “rescued” an animal carries more points that claiming they “adopted” an animal. More points are given to those who take in an “abused” animal.

Shelter staff recognize this social media obsession with “likes” and we feed into that that. We are quick to post that an animal has been adopted on our Facebook page and even post a photo of the person leaving the shelter with their new pet. This social media posting does two things: it celebrates one fewer animal in our shelter and it sets the stage of making it more difficult for the new owner to return the animal. For a society that seeks praise, we have a low tolerance for people disliking our actions. Believe me, people can be pretty cruel to other people when their adoption doesn’t work out.

To understand a failed adoption, we have to get inside the minds of an adopter. Social media has created a group of people who rescue animals in order to receive public praise. Only in actually adopting an animal does the person find that caring for an animal requires more than praise, it means work; more work than is necessary for posting on social media.

Too many people adopt animals for the wrong reason and when they find out that they are not ready to bring a new pet into their family, they have to face the wrath of their social media “friends” for turning the animal away. This social media craze makes it all the more important for adoption screening; but the earnest desire for public approval will cause the worst candidate for adoption to appear as one of the best. Adoption screening is more necessary than ever and adoption staff needs to look beyond moving an anima out of the shelter to making sure that they are placing animals into the best homes. Our screen process must consider the possibility that the adopter’s purpose is only to seek out the public approval that the adopter is desperately seeking; these people generally make poor owners and then have to later face a public beating.

October 18, 2020

Porch Safety

As an Animal Control Officer, the household porch can be one of the most dangerous places that we face. You must arm yourself in preparation to protect yourself.

If you are approaching a porch and there is a dog on the porch, using an ultrasonic device will aid your in determining the dog’s behavior as you approach. I most cases, the dog will move away from the front door and allow you to approach. You need to keep in mind that an ultrasonic device is your least effective tool to keep you safe.

A metal clipboard is the best defense in protecting yourself if you are attacked. You might be attacked by a dog at the door when you approach or when the dog owner opens the door and the dog escapes through the open door. It is important to use the clipboard as a shield and offer the board to the dog as it attempts to bite you.

It is not uncommon that you might be attacked by more than one dog. Pepper spray is your best approach in dealing with multiple dogs or if you are finding your clipboard ineffective. It is important to shake up your can of pepper spray once a week to make sure the pepper is evenly suspended in the container. Pepper spray comes in various concentrations from .003% concentration to 20% concentration. The 20% solution is sold to hikers to use on bears; but it appears to be a big hit with protesters; it produces a nice wide spray and comes in a larger container…. thus it will protect you longer.

If the dog pursues you to your vehicle and continues the attack, you should have a CO2 fire extinguisher available to keep the dog at bay until you can call for backup or until you can reach for your catch-pole.

As with the clipboard, the catch-pole is an effective shield to keep the dog at bay, but it is an ineffective tool if do don’t open the noose. If you cannot get the open noose over the dog’s head, you might consider letting the dog bite the noose and chinch the noose closed on the dog’s muzzle. You can then feed a second catch-pole noose over the first catch-pole and work the noose down the catch-pole and over the dog’s head.

Using a catch-pole usually causes a scene and in today’s society, capturing the dog will likely be videotaped and put on social media. You have the way your capture method decision against being injured by the dog.

August 9, 2020August 9, 2020

Maintaining Shelter Standards

When I began in the animal welfare profession euthanasia rates were over 90 percent. 35 years later, we are experiencing placement rates at 90 percent. We have come a long way and there are plenty of people wanting to claim credit for our success. Many animal shelters have euthanasia rates under 5 percent.

Ten years ago, Delaware created a law that prohibited a shelter from having any empty kennels; I was opposed to Delaware’s law, it created a crisis every time that an Animal Control Officer brought in a stray animal, because there were no empty cages. Experience teaches every shelter manager to know the number of cages that must be empty to accommodate intakes. In addition to the number of animals that are delivered by officers, the public is at your front door delivering animals. No one is going to ask a person to hold on to the animal until someone can go back and “make space.”

Colorado decided to go further, animal shelters cannot euthanize, even if they lack cage space. Since no kill has become a moot issue in our shelters as the reach or exceed 90 percent placement rates, politicians are eager to move shelters to the next evolution of animal sheltering: for the shelter to become a “socially conscious shelter.” A shelter that does not concern itself with the practical side of animal sheltering but look only to the needs of the animals. On the surface, this sounds like a great idea. A socially conscious shelter doesn’t have to worry about cage space. Whether or not there is cage space, you find a spot for the animal. And then, try to provide care.

The concept of “just one more animal,” is the premise that starts every animal hoarding situation. I had to oversee a seizure of 700 cats in which the organization started with just a few and just kept accept “just one more” cat.

The politicians like to get their faces in the media showing their support for saving the animals. When they are done, they leave one more unfunded mandate and leave the local jurisdictions responsible for administering the mess that they have created. Every community is difference; they allocate different budgets and enjoy different mores. Due to the uniqueness of communities, they should be allowed to enact their own laws.

What role will the State of Colorado have when they have to deal with shutting down rural animal shelters for either failing to comply with the new law or that they have become hoarders and have insufficient funds and staffing to care for the newfound burden placed on them by the State.

Animal Shelters have a responsibility to care for the animals that come to them. Forcing them to start hoarding animals is going to diminish the general care that they can provide. Under the right circumstances, this new law will have unintended inhumane consequences as animal shelters are force to hold animals beyond their capacity of space and staffing.

August 5, 2020August 10, 2020

Cancel Culture

I believe that social media laid the fertile ground for what we now know as the cancel culture. I see social media as the ossuary of the human mind. It might help that we explore the evolution of this culture.

I witnessed a group of insecure people looking for validation among people who they wanted to be their friends. In the animal welfare movement, people found kinship in animals. To garner attention, people would get themselves talked into adopting animals and later cast out for returning the animal that they were ill prepared to care for. In an effort to be liked, they were cast off.

Next came the Me Too movement that was intended to give women a voice, Clearly something that everyone should embrace; but it gave forum to women who abused their new found authority to showcase that men were seen as people with uncontrollable toxic masculinity; thereby untrustworthy. Woman had the upper hand and even their lies would ring true. This movement said that only women could be trusted.

We have entered the Black Lives Matter culture, one that I embrace because I believe all lives matter; however, this movement was hijacked to push the message that it is wrong to be white and the police are evil. Oddly, every time people protest on behalf of black lives, violence breaks out and looting begins. The only way that you can truly express your support is through acts of destruction. This hijacked movement says that it is wrong to be white (and books have been written to help us understand our failings) police need to be eliminated..

It is not surprising that crime is on the rise. Communities are now instructing their citizens to surrender to an assault and give the criminals what they want. I am sure that telling people to back down is not going to decrease the crime. This movement says that police cannot be trusted. The best way to control our police is to eliminate them. In my mind, only criminals would support such a concept. The problem in government service is that training is the first line item to be eliminated during budget cuts. If there is a problem with a few police officers, then funding needs to be increased for training and for greater supervision.

We are being asked to now cancel our lives. Allow ourselves to be victims and hope that we are not killed in the process. But I digress, this is a blog about animal welfare, where we have been engage in the cancel culture for years.

Pitbull dogs can relate to the Defund the Police movement, in that a few bad dogs paved the way for cities to completely ban the breed. That is the problem with our cancel culture; a few bad eggs cause the carton to be thrown out. Of course, in our current age of overreaction, the chicken coop is burned to the ground and looted.

We are all subject to this cancel culture. I started boycotting a company that wanted to show how Woke they were by attaching their company to the cause de jure. When you ostracize half of your customer base, you have to expect to lose some customers. Some of us are so hard headed that we find it difficult to find a middle ground.

Sometimes we just need to step back, take a breath and try to find that portion of our being where our conscience resides. We need to rise up against the insanity of our times. If a cause is worthwhile, then it should be protected from those that would abuse it.