Hiring a veterinarian can be the most challenging task that you might ever encounter. Your veterinarian will likely be your most expensive employee and the veterinarian position will be the hardest position that you will ever have to fill. During your interview with potential hires, you will keep asking yourself if there is any hope that you will get your money’s worth from that individual. Here is what you will encounter:
You need someone who can organize their time and be able to perform high-volume surgeries. But here is the kicker: they can’t be too fast or too slow. A veterinarian that needs two or three hours to complete a spay/neuter will be too ineffective on your staff; but, a veterinarian who completes surgeries within minutes will be taking shortcuts. I have witnessed veterinarians taking shortcuts in closing and substituting glue for sutures. I’ve seen organizations dealing with the bad press from people taking their pets home, only to complain about open wounds. And then the shelter has to pay for that person to take their pet to the emergency clinic to close the wound again. You can’t afford to be paying for many of those incidents. It is much cheaper to do the surgeries right, even if it takes a few minutes more.
Hiring a veterinarian is all about balance. That balance is very hard to find. As such, you need to think about “plan B.” If your local humane society operates a high-volume clinic, you might consider contracting with them for your surgeries. Some will even provide pickup and delivery services. “Plan C” is contracting with a local veterinarian who is willing to reduce their rates for a constant income source. Surgeries make up a small portion of a veterinarian’s business and you might find one who wants your business just to stay proficient.
A word of caution. Avoid “luxury veterinarians”; who might have worked at a luxury, government, or university clinic where that had unlimited resources. There are hidden costs associated with “luxury veterinarians,” because they are used to providing deluxe services. I discovered just how many dogs you can find with lime disease if you test for it. You are going to run up your veterinary costs if you treat every dog that comes into your shelter with lime disease. If you have the time and the money, go for it. If you are working with the same budget that I’ve had throughout my career, you have to stop short of providing luxury services.
Another word of caution is the handling of controlled substances. Although the shelter purchases the drugs, your veterinarian is the only one allowed to handle them. If you decide to fire your veterinarian, have another veterinarian in the wings to accept responsibility for the drugs. Come to think about it, you might want to schedule route drug tests for your veterinarian. I never did that and thinking back, I wish that I had.
I am going to get slightly off-topic. When I worked in Utah, employees who were in accidents when driving a government vehicle were immediately sent in for a drug test. At first thought, you’ll think that is a stupid idea, until you start to realize that the accident could have been caused by someone on drugs. Does meth make you drive a little more aggressive? I think that it might. Of course, back in those days, Utah had the third-highest meth use in the Country.