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Personal Narrative

From the moment that we are born, we are creating our personal narrative.  As we get older, outside forces begin to boister or corrode that narrative.  It is too bad that many fail to follow the teaching I learned in the Boy Scouts to be “trustworthy, loyal, helpful, courteous,  kind, obedient, cheerful, thrifty, brave, clean, and reverent.”  As we age, we begin to carry two personal narrative:  the real one and the one that we put out to others.

Our real narrative is the one that determines if we have the good qualities of our species, like integrity.  Oddly it one of the traits that I see less often.  We are all born with the same amount of these good qualities and many of us start selling the off through life.

As you choose to loose those better qualities, we create a narrative that we project to others; these are the kind of things that we put on our Facebook page or on a dating app.  Social media is a good place to determine the kind of person you are.  Do you post to get attention or do you post to make the things better.  Do you push your agenda on the world with truths or lies?  Are you supportive or are you destructive?  This is your public narrative.   It is the one that most people see.

For many people they create their public narrative, the embellish it, and when told a sufficient number of times, they begin to believe it.  In your narrative, you can become the hero or the victim.  I’ve noticed a growing number of victims because they have started believing their public narrative.  In stead of taking responsibility for their lives, they want to blame others for their failures.

What kind of narrative are you creating?

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The Deevolution of Communication or is it?

I sent out a text message to a friend and all I got back was a smiley face; while it is probably preferable to a “LOL.”  I cannot help but feel that we are evolving back to the stone age where our emojis are becoming a form of cave painting in an electronic format.  Or maybe I am just getting this all wrong and emojis are a complex form of shorthand.  They do say that a picture paints a thousand words; but, how many words does an emoji paint?  If that is the case, then I failed in this communication.  If I was more technically savvy, I should have sent back hearts or something.

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Temperament Testing

In an effort to afford potential adopters with full knowledge of their future pet, animal shelters provide behavior tests so as to provide the best adoption match.  Over the years, various temperament tests were used and eventually, they migrated to the Safer Test for dogs.  Using a worksheet, the dog undergoes various tasks and a determination is made as to the temperament of the dog at the time of the testing procedure.  For obvious reasons, no test is performed to determine if the dog is good with children.

The Safer Test is a good indicator, but potential adopters should understand that the test is performed under controlled conditions and that the dog is performing the test after being taken from a confined space within a loud kennel.  The Safer Test is only an indicator, but usually pretty accurate if performed by qualified, attentive staff.

It is not uncommon for owners who have had their dogs seized as a dangerous dog will demand that their dog be tested for aggression as if the Safer Test will outweigh the dog’s actions of attacking someone.  In court trials, attorneys for dog owners make claims that their client was denied Due Process because the animal shelter failed to administer a temperament test on the dog.  The dog’s temperament at the time that the dog is in the shelter has nothing to do with the dog running out into the street to bite a delivery person.  The only true test would be to set up the same conditions that caused the dog to attack in the first place.  The Safer Test does not provide for having someone drive up in a UPS truck and approach the dog’s house in a UPS uniform.  If it did, the dog would likely fail that test.

Dogs are territorial.  They see someone approach their house and after barking at them, the person leaves; likely because their job is done and the package has been delivered.  Over time the dog begins to see that by showing aggression toward these people that the dog always wins and the person leaves.  If allowed to escape the yard, the dog realizes that he can finally teach them a lesson and bites them.  Even a dog that has passed a Safer Test could be caught in this situation.

Over the years, I have tried to explain this to dog owners who have asked to allow their dog to be evaluated prior to a dangerous dog hearing.  Sometimes, I have even been tempted to allow it; but, I know that if I allow someone to test the dog while the dog is in my shelter and that person is attacked, that is on me.  The person will ask to sign a waiver, but a waiver of liability will not hold up in court.   It is foolish to place the shelter at legal risk by allowing someone to interact with the animal.  You don’t want to end your career by allowing someone into a position of being able to sue you and your jurisdiction.

It can also be said that potential adopters may be fooled by a spotless temperament test for a pet for adoption.  A temperament test does not speak to the nature of that pet; it speaks to the behavior of the animal at a given time under controlled conditions.  We are frequently asked if a dog is good with children.  It depends.  There is always a risk of placing children with pets and as such, no animal shelter in their right mind would conduct such a test.  Although, we discovered our volunteers conducting such tests without staff knowledge.  I cannot say enough, “dogs bite.”  As smart as we are, we cannot predict in advance what will trigger a dog to bite.  I’ve witnessed incidents in which people behave in a manner that should have gotten them bitten, but they weren’t.  I have also witnessed incidents in which an animal chose to bite without visible reason.

At best, temperament tests are only as good as the circumstances, control, and ability of the persons conducting the test.  Usually, when we question an evaluation, we conduct it again using different evaluators and frequently get different results.  So?  Which evaluation do you use?  Many animal shelters will continue conducting an evaluation until they get the one that they want… just wear the dog down until it behaves as you want.  It is no wonder that an adopter will quickly return an animal because it does not live up to the hype of the evaluation.  People want perfect pets.  Perfect pets don’t exist.  It would be better if we training the adopter as to what to expect than offering up a pet as something that it was during a ten-minute evaluation.

Purchasing a pet is a risk.  For that reason, many States enact Pet Lemon Laws that provide for the return of the pet or provide compensation for pet owners who find their newly adopted pet requiring veterinary treatment.  As much as people insist on guarantees, animal shelters can only report on what they see.  Anyone wanting to adopt a pet should first check the integrity of the organization adopting the pet.  It is unfortunate that many shelters will do anything to prevent an animal from euthanasia; even lie about its behavior.

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Our Largest Obstacle

The greatest obstacle that we have in performing our jobs is protecting the public.  I frequently query job openings in our profession and then seek out the back story.  I would like to find the happy story about an animal shelter director who retired after a long fulfilling career of service to his or her community, but that is rarely the case.

Many directors are fired for doing their jobs.  The problem with doing our job is that there is always some one who thinks that the job should be done differently.   It usually involves the euthanasia of an animal.

In our business, there is ALWAYS someone who will second guess our decisions.  Most of our decisions are geared toward keeping the public safe, but someone will always come along to champion the cause of an animal that you have killed.  Even if their cause is righteous, death usually rule outs other outcomes.  Many times, you don’t know that someone is interested in the animal until after the deed has been done.  In almost every case, it deals with the decision that the animal shelter personnel believes the animal to be aggressive.

When you decide to get into this profession, you need to realize that it possible that you can get fired for just doing your job.  Petition sites and social media have no obligation to tell the truth, their purpose is to get people excited; hopefully to get the people in a rage.  People used to be able to see through these scams, but not any more.  People believe what they are told and are too lazy to research the truth for themselves.

My mantra in this business is:  “If you are going to get into trouble, do it for doing something good.”  Do the right thing.  You may be with your employer only a couple of years, but you must live with yourself the rest of your life.

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Bad Fences Make for Bad Neighbors

One of the most frustrating thing that we face in our profession is determining the risk of a failing fence.  I have had countless conversations with owners of perceived aggressive dogs as to the state of their fence line.  We are not in the insurance business, but we know a accident waiting to happen.  The problem we face is that the owners of aggressive dogs are not the brightest tool in the box and as Animal Control Officers, we cannot take action until the dog actually escapes the yard.

The other day, 9-year-old Emma Hermandez was killed by three pit bull type dogs in Detroit after Emma’s father spoke to the dog’s owners about  the sad state that his fence was in.   The owner was arrested, but the article stated that the “prosecutors are determining what charges, if any, their owner may face.”  The problem with prosecutors is that they rarely deal with fatal dog cases and can’t think objectively.  Every dog has the potential to bite, but few have the ability to kill.  Dogs are like a loaded weapon, some are like BB guns and other are more like a 45 caliber.  Having been warned about the neighbor’s concern and failing to take action, the owner should be charged with reckless endangerment.  If the Animal Control had received and acted on previous complaints, the owner should be charged with murder.

As with guns, there are no laws that keep dogs out of the hands of idiots.  You can usually tell when a neighborhood has one of these dog owners, the rest of the neighborhood knows that a gun will trump a dog anytime.

I have advised neighbors to know the response time of their police and go on record filing a complaint with both the police and animal control.  A person needs to build a case for themselves as to the necessity of the actions that they have taken to protect themselves.  You may one day be in court trying to convince a judge that your actions were necessary.  A person needs to keep their wits about them, even an experienced police officer can fail to hit a vital organ.  My shelter dealt with a pit bull dog that had been shot by the local police officers 19 times and lived through the experience.  The best shot comes when the dog is running directly at you, presenting that large forehead.  If you miss, offer up your forearm and you are in perfect position to line up for a perfect shot.  If you work for the police department, volunteer to catch your canine dog on a wrap.  Plenty of “wrap time” can get you to see for yourself the opportunity that is made available to you.  If you find it necessary to shoot the dog, remember that in all of the excitement, you must always insure that you have a safe background behind the dog.

Why would you consider shooting a dog?

  1. You do not carry the necessary equipment to capture the dog alive without risk to yourself.
  2. It is a quick solution to a problem that demands an immediate response.  Let’s face it, the longer that a dog is allowed to chew on a child, the less likely the child will survive.
  3. It is a permanent solution to a problem that you cannot trust the dog’s owner to fix.

In the case with Emma, a neighbor shot one dog and the others were later captured by animal control; but, it was all too late for her.   As with any of these fatal incidents, there will be someone wanting to save the dogs.  They might even hire a “dog expert” to justify the dog’s actions, these guys are paid well to spin a yarn, they’ll even make the case that it was the victim’s fault.

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The Case for Pookie

In 1995, a 2 year old girl was playing in her yard, when she decided that she wanted to pet the neighbor’s dog, Pookie.  She began climbing the chain link fence so that she could reach over and pet the dog.  As she climbed the fence, the dog grabbed on to the toe of her shoe and began pulling her toes, then foot, then leg through the fence.  A witness at a nearby bus stop reported that the dog look like a land shark, trying to pull that child through the fence.

The dangerous dog case against this dog was thrown out because the judge ruled that when the child’s toes crossed the plane of the fence, the child was trespassing and determined that the child’s actions triggered the attack upon her.

This incident became a landmark case in Portland Oregon because it set the stage for a local attorney and his wife to turn the local animal shelter into a prison as they appealed dangerous dog cases that came their way.  Anyone who has worked with the courts know the lengthy process and the attorney used this lengthy process to punish the shelter by forcing them to hold dogs pending the appeal process.  The appeals serve to keep the animal shelter full of “dangerous or potentially dangerous dogs,” and where the dogs become the victims of being caged for a long time.  Many debate as to how humane it is for a dog to be caged for years pending a court resolution.

The war between public safety and the rights of animals has been constantly waged in Portland Oregon for years.  This attorney and his wife have repeatedly stated that there really is no reason to declare an animal as dangerous, it is a human problem.  As with any cause, there are people at the extreme left and extreme right.  The people who live their lives in the fringe of any cause do not accept those of us who try to remain balanced and stay in the middle.   Working in the animal welfare field, you are going to be constantly called on to take one side or the other.  If you are a government employee, you have to understand that even though we got into this business because of our love for animals, our primary purpose is to protect our community.  In spite of what people will tell you, there are animals that are too unsafe to live in our communities.  Sure, most of them became unsafe as a result of their owners; so, even though it isn’t their fault, they are still a public safety risk.

The purpose of people like this attorney and his wife is to intimidate us.  They believe that if they are persistent long enough, we will cave to their will.  Along the way we are going to lose a case or two, but we will carry on because we have a higher calling: to keep our children safe.

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Cracking Down on Service Animal Fraud

Alabama has just joined 25 other States who have are cracking down on people who are declaring their pets as service animals.  The problem is that the States will have no way to prove that a person is committing the fraud.  Given the way that the American Disability Act (ADA) was written to protect disabled people, those same laws protect people claiming to be disabled.

The various State laws claim that a person must be disabled and have a service animal specifically trained to assist the person with their disability.  The ADA states that a person is not required to prove that they are disabled and Service Animals are not required to be trained by certified trainers.

Nothing angers me more that people who abuse the system; but, the laws that protect disabled people also protect the abusers.  It is tragic what businesses have to deal with when dealing with this abuse, but I am afraid that the ADA is unwilling to do anything about its laws so as to keep protecting the people that the laws were intended for.

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Delaware Recognized as the first No-kill State

Best Friends just announced that Delaware has achieved a 90% live release rate average for animal shelters throughout the State; designating it as the first no-kill State.  This comes as no surprise as we (in the animal welfare profession) have recognized that people living in the New England States seem to be more sensitive to the plight of animals.

Shelters in the northeast were the first shelters to experience a shortage of animals because their owners were smart enough to spay/neuter their pets.  Fearing that breeders would fill the void, the shelters began transporting pets in from animal shelters south of them.

It is amazing to recognize this accomplishment because they reach no-kill status as a State and while they were also importing animals from other states.  Good job Delaware!

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Service Animals

Service animals are in the news again; I am not surprised. It is one of the most abused area of the Americans with Disability Act. Under the ADA, a person just needs to mention that they are disabled and the animal performs some function to assist with that disability. The person is not required to present proof of disability or evidence that their dog is specifically trained to assist the person.

If you Google “Service Dog,” you will see advertisements for service dog vests and ID that a person can purchase, in hopes of overcoming the question as to whether a person can appear to be legitimate. Thanks to the Internet, you can appear to be legitimate for thirty or forty dollars.

A major airline took the stance that certain breeds and size of dogs were not going to allowed on aircraft. The airline was experiencing an increase in dog bite incidents and wanted to improve passenger safety. The ADA stepped in and advised the airline that they could not discriminate on breed or size of a service dog.

From my experience, there is more fraud surrounding service animals; by my guess that for every legitimate service animals, there are four per owners taking advantage of the system, by claiming that their pet is a service animal. Just going online to see the numerous companies that cater to this abuse is evidence enough.

Unfortunately, although the ADA has laws that prevent abuse, there is no substance that anyone can act on. Under the ADA, a business owner must accept the word of the dog owner. The only reason that the dog owner may be asked to leave is if the owner or the animal becomes unruly. Here is a list of frequently asked questions about service animals. 

Pet owners are required to clean up after their pets, but anyone who will abuse the laws of the ADA will likely refuse to clean up after their pet.  It becomes most troublesome for passengers on a crowded aircraft to have to maneuver around a large “service animal.”

If you go on a website that is selling the supplies for fake service dog registrations, they will provide a long list of ailments that would meet the requirements for claiming a disability.  That list is so extensive that 80 percent of the population would meet the requirements of claiming use of a service animal.

What bothers me about the ADA laws is the impact that it has on people who legitimately need a service animals when they live in a world that is largely made up of fraudulent abusers.

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Dress Code

One of the greatest challenge in overseeing the professional image of your animal shelter is administering a dress code.  For many years, simply stating that the dress code is business casual seemed to be understood by everyone.  Now, you have to deal with female employees wanting to wear leggings and everyone seems to be accessorized with tattoos and piercings.

In the “old days,” the issues seemed to center around hair length, both on the head and face.  Now days, employees want the liberty to sculpt their bodies with art.  Each organization has to decide as to how these sculptures impact the image of the organization.   There seems to be a movement toward having the appearance that people have spent time in the “big house,” receiving prison tattoos.  It makes me believe that anyone can be a tattoo artist, no skill is required.

As with all things, moderations should reign in the decision as to present our public image, but we live in times in which restraint is rarely exercised.  I have witnessed some beautiful tattoos, but they have been infrequent.  I have come from a generation in which the best tattoos are the ones that are hidden from view.  If you can’t hide your tattoos, you might consider the fact that you have applied them excessively.